Midbed Ammonia Sensor

[DVT873]

(08-30-2019 )uncleal13 Wrote:  About 20 years ago I was at Los Angeles Freightliner for some minor factory warranty work (air conditioning leak), the service manager mentioned that they hate doing warranty work, as they only get paid half the regular shop rate.
Over the years this explains a lot of the on going issues people have had with their trucks. The dealers and their mechanics want that truck out of their shop as quickly as they can. While diagnosing a problem, as soon as they find anything wrong, they swap out a part and send you down the road. Even though something else upstream may be the actual cause of the issue.

That service manager was right then and he is right now. Truck is plenty bad, automotive is 10 times worse. The OEM DOES NOT ALLOW ENOUGH TIME to do ANYTHING right from diag. thru repair. Also very few techs put in any time on their own studying these systems. Rawze is right. Most of them don't know much about what they are fixing or how it all interconnects. The ones that care enough to study and learn on their own are also smart enough leave the dealer world pretty quick. In fact many of the best ones leave vehicle repair altogether. An ugly cycle and it is getting worse. It's going to get real ugly. Most techs on average make about the same as drivers. For that money do you want to be in the truck or under it? One example. Removing and reinstalling an ISX or similar engine in a Prostar. OEM pays around 14.7 hours. If replacing a long block add about 6.7hrs. For parts transfer. So, 21.7 hrs. Even with add ons, broken bolt, bad connector body, all the little detail stuff factory WILL NOT pay more than 25hrs. That is from the time it pulls into the bay until it is done. Diag an electrical problem? .5 hrs. To get more than that the documentation required, photos, circuit numbers, point to point circuit test readings needs to be at a courtroom evidence level or they just deny it. A broen bolt? .2 for the first one, .1 @ after that. Anyway, I will stop here. Wish I could blame beer. Uncleal13 and Rawze are correct. Warranty is no savior. And the dealers HATE it. They lose on EVERY warranty ticket they write. I blame them because the owners WILL NOT push back against the OEM's. The whole industry is pissing and moaning about lack of techs, dealers and OEM's both. Cry me a river. Its the money honey! Idiots and worse all of them.