9 Pin Data Link issue

[Chamberpains]

Are you directly plugged in to the data port or is there a splitter? I've had 3 splitter plugs that were loose pinned and had to pull them apart to secure them so they wouldn't push the pins back when plugged in. Either way, be sure all the pins in the sockets properly installed and making full contact. I had all kinds of connectivity issues that were fixed after finding this.