(07-20-2022 )Bengy88 Wrote: (07-20-2022 )Rawze Wrote: ...
(my rant against the OEM's)...
--- and THAT IS EXACTLY WHAT IS WRONG with these goddam$mn OEM repair shops!. - They put out the fire only enough to get the check engine lights to go out and shove someone out the door!. Never addressing the underlying causes of anything any more.. and then the truck owner suffers all the wasted time, moneys, missed loads, customers that are piss#edd off, and repeating failures that mostly can be avoided by simply taking the time to do the extra steps to actually "fix and service everything related" along with the initial issue.
You are 100% correct. I worked at dealerships for 10 years and you would be surprised at the shady shi#t that they do just to get their efficiency up. There are very few guys there that actually care about their work and the customer. Very few of us were actually willing to take the extra steps to prevent excess damage or future breakdowns. I was raised to know that I have to live off of my name the rest of my life and these guys were apparently never taught that or could care less because they are just in it for a paycheck, and that’s how the entire dealership usually works. It’s all about numbers, screw the customer, if the repair last a few months and the damage shows up somewhere else that’s just job security to them. And that’s what you pay 150+ an hour for. 90% of employees at dealerships are beginners with very little experience and absolutely no care in the world.
Had a customer bring (limp) his to me after being down 6 months and spending his savings at a stealershit, 14k at the dealer and had to tow it away to another shop, finally got it to me (detroit dd15) had the famous conversion below threashold bullshit.
Dealer aready replaced both nox, def pump, def doser. I looked the data and then checked the miles (848K) on the original 1 box..... told him the 1 box was bad, So we "demandated" it and sure nuff, the inner walls of the 1 box was cracked and broken out so the exhaust was going straight threw the scr ruining it.
Man was out 17k total before he got to me, after I fixed it for 3k hes been making money ever since and will only call me to work on his truck
Carefull with them stealerships
