2014 ISX looking for Mandate removal

[Mr Hagg]

THe reason he took it back there is because we spend about 25K a month with them and I had spoken to our rep. They sent a service tech to our shop and looked at it. THe MHC tech Himself said that they was not good. We where then told to bring it tothem and they would make it right to the customer. Then I get a call from my rep telling me that he had a bad air filter and they denied the claim. I was like WTF really....THe air filter was good enough for you when you took his money on the rebuild only 22K miles ago...Then I ask him..Sit back and listen to what you just told me....Are you telling me that some dirt from the air filter came through the turbo, past the inter-cooler, into the intake of the head, got around the pistons into the oil, went through the oil pump, back up to the head, and then scared the rollers up? -- but didn't damage the camshaft? ..WHAT a bunch of SHI*