CAL Files Question

[jasonlepak]

I'm in the process of getting set up with Insite... I was told 24-48 hours, but when I called today they told me they were backed up and I should expect it on Monday.

The biggest question I have is how do I gain access to the CAL files on Quickserve online (QSOL)?

I know where the files should be, but I don't see the option.
Am I going to have access to them once my account is set up with Insite or do I have to call them and shell out more money?