ISX CM871
Low Power

Printable Version


Solution: S00000553

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • If necessary to duplicate the complaint, verify the complaint on the dyno, during a road test or operating the engine under load under similar conditions.
  • Verify that there are no derates, gear down protection or load based speed control occurring or enabled.
Refer to Service Bulletin 4021686

Specification

  • If the complaint cannot be verified, then proceed to the Repair section.

Linked Solutions

  • None

Repair

  • If the complaint can not be duplicated, then return the unit to the customer.

Validation

  • None

Solution: S00000554

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Visually inspect the vehicle intake system for blockage or damage.
  • Visually inspect the air filter to make sure it is not plugged.

Specification

  • If the intake air filter is plugged, then a restricted intake air filter has been detected.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

  • Clean or change the air filter and intake piping as necessary.

Refer to OEM Service Manual

Validation

  • None

Solution: S00009627

Verification

Conditions

  • Turn keyswitch OFF.

Action

Specification

  • If a leak is found, then proceed to the Repair section.

Linked Solutions

  • None

Repair

  • Repair or replace the leaking components.

Refer to OEM Service Manual

Validation

  • None

Solution: S00000559

Verification

Conditions

  • Turn keyswitch OFF.

Action

Specification

  • If plugging or damage is found, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00009631

Verification

Conditions

  • Turn keyswitch OFF.

Action

Specification

  • If a leak is found, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Validation

  • Connect all components.
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Check the engine control module Calibration Revision History.
  • Use the recommended Cummins® electronic service tool or equivalent to find the current engine control module code and revision number in the engine control module.
  • Compare the engine control module code and revision number in the engine control module to the calibration revisions listed in the engine control module Calibration Revision History Database for applicable changes related to this symptom.
  • Refer to the engine control module Calibration Revision History Database.

Solution: S00003442

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Visually inspect the EGR differential pressure sensor tubes for restrictions.
  • Visually inspect the EGR venturi tube for restrictions.

Specification

  • If damage or restrictions are found, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

Validation

  • None

Solution: S00001712

Verification

Conditions

  • Engine running at idle.
  • Connect the recommended Cummins® electronic service tool or equivalent.

Action

  • Use the recommended Cummins® electronic service tool or equivalent.
  • Perform the Cylinder Cutout Test.

Specification

  • If engine fails the cylinder cutout test, before replacing the fuel injector, verify the overhead valve lash measurements are correct for the suspect cylinder and adjust if needed.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

Validation

  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00003538

Verification

Conditions

  • Turn keyswitch ON.

Action

Specification

  • If the fuel pump gear pump outlet pressure is not within specification, then proceed to Linked Solutions section.

Repair

  • None

Validation

  • None

Solution: S00004600

Verification

Conditions

  • Turn keyswitch OFF.

Action

Specification

  • If the differential pressure does not meet specification, then a plugged or blocked fuel filter has been detected.

Linked Solutions

  • None

Repair

Validation

  • None

Solution: S00001205

Verification

Conditions

  • Turn keyswitch OFF.
  • Verify adequate fuel level in the tank

Action

  • Allow the engine to reach operating temperature.
  • If engine will not start, then perform the check during cranking.

Specification

  • If air is present in the fuel flow, then a damaged fuel supply line, loose or damaged fuel filter, or a loose connection has been detected.

Linked Solutions

  • None

Repair

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00001206

Verification

Conditions

  • Turn keyswitch OFF.

Action

Specification

  • If the engine will not start, continue with published troubleshooting.
  • If the fuel inlet restriction is not within specification, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

  • Replace fuel filter.

Refer to OEM Service Manual

  • Repair or replace the fuel heater.

Refer to OEM Service Manual

  • Repair or replace the OEM fuel lines.

Refer to OEM Service Manual

  • Repair or replace the fuel tank stand pipe.

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00001207

Verification

Conditions

  • Turn keyswitch ON.

Action

  • Listen for fuel lift pump operation.
  • If the fuel lift pump does not operate after turning the keyswitch ON, then measure the resistance in the fuel lift pump circuit. Refer to Procedure 019-397

Specification

  • If the resistance is not within specification, then proceed to the Repair section.
  • If the fuel lift pump pressure is not within specification, then a malfunctioning fuel lift pump has been detected. Refer to Procedure 005-236

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00008190

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the fuel shutoff valve from the engine wiring harness.

Action

Specification

  • If the fuel shutoff valve solenoid resistance does not meet specification, then a malfunctioning fuel shutoff valve solenoid has been detected.

Linked Solutions

  • None

Repair

Validation

  • None

Solution: S00008191

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Verify all preceding linked solution verifications have been performed.

Specification

  • If all preceding linked solution verifications have been performed and all were within specification, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the "Conditions for Clearing the Fault Code" found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00009619

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Visually inspect the charge air cooler hoses for possible air leaks.

Specification

  • If a leak is found, then proceed to the Repair section.

Linked Solutions

  • None

Repair

  • Repair or replace the charge air cooler hoses.

Refer to OEM Service Manual

Validation

  • None

Solution: S00002834

Verification

Conditions

  • Turn keyswitch OFF.

Action

Specification

  • If the Timing Actuator Flow Test is not within specification, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Validation

  • None

Solution: S00003621

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Swap the fueling actuators.
  • Run the engine at idle.

Specification

  • If the symptom follows the fueling actuator, then a malfunctioning fueling actuator has been detected.

Linked Solutions

  • None

Repair

Validation

  • None

Solution: S00002690

Verification

Conditions

  • Turn keyswitch OFF.
  • Remove the intake and exhaust connections from the turbocharger.

Action

Specification

  • If any of the checks are not within specification, then a malfunctioning turbocharger has been detected.

Linked Solutions

  • None

Repair

Validation

  • None

Solution: S00003468

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the variable geometry turbocharger actuator from the engine wiring harness.

Action

  • Visually inspect the variable geometry turbocharger pinion gear on the actuator for seizure, excessive wear, or damaged teeth. Refer to Procedure 010-134
  • Visually inspect the variable geometry turbocharger sector gear for excessive wear, damaged teeth, or a broken shaft. Refer to Procedure 010-134

Specification

  • If the variable geometry turbocharger actuator movement does not meet requirements, then a malfunctioning variable geometry turbocharger actuator has been detected.
  • If the variable geometry turbocharger sector gear does not meet requirements, then a malfunctioning turbocharger has been detected.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

Validation

  • None

Solution: S00000571

Verification

Conditions

  • Turn keyswitch ON.
  • Connect the recommended Cummins® electronic service tool or equivalent.

Action

  • Use the recommended Cummins® electronic service tool or equivalent.
  • Verify the Percent Accelerator Pedal value being displayed.

Specification

  • If the accelerator pedal does not read 100 percent with the accelerator pedal depressed and 0 percent when released, then a malfunctioning accelerator pedal has been detected.

Linked Solutions

  • None

Repair

Validation

  • None

Solution: S00005335

Verification

Conditions

  • Reconnect previously disconnected components.
  • Turn keyswitch ON.
  • Connect the recommended Cummins® electronic service tool or equivalent.

Action

  • Use the recommended Cummins® electronic service tool or equivalent.

Specification

  • If the Aftertreatment Diesel Particulate Filter Regeneration Analyzer Test does not pass, then reset the search to Aftertreatment Diesel Particulate Filter Regeneration Analyzer Did Not Pass. Only select the solution title that matches the error messages in the recommend Cummins® electronic service tool or equivalent.
  • If the Aftertreatment Diesel Particulate Filter Regeneration Analyzer Test will not start, then reset the search to Aftertreatment Diesel Particulate Filter Regeneration Analyzer Did Not Start.
  • If the Aftertreatment Diesel Particulate Filter Regeneration Analyzer Test does not complete, then reset the search to Aftertreatment Diesel Particulate Filter Regeneration Analyzer Did Not Complete.

Linked Solutions

  • None

Repair

  • No additional action is required for this solution.

Validation

  • None

Solution: S00000044

Verification

Conditions

  • Connect all components.
  • Turn keyswitch ON.
  • Connect the recommended Cummins® electronic service tool or equivalent.

Action

  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revision listed in the ECM calibration revision history for applicable changes.

Specification

  • If the ECM does not contain the appropriate calibration revision or higher, calibrate ECM.

Linked Solutions

  • None

Repair

  • Prior to downloading the ECM calibration, check to see that all job images and all other troubleshooting has been documented as downloading an ECM calibration will remove the fault codes on the ECM.

Validation

  • None

If all steps have been completed and no root cause has been identified, then follow the technical escalation process.

Table Of Contents

Last Modified:  23-Feb-2025