Quick serve factory file help

[68shifter]

Hello. Having problems with quick serve. I can’t locate the factory file to return a truck to stock. I’ve tried 2 different serial numbers, different computers and search engine with no luck. I’ve been in touch with Cummins and no luck so far.

ESN 80055699 an X15 and 73666730 an L9.

In quickserve, under service and the related information tab I don’t have an option to download the factory file? Any thoughts? Or I’d be happy to pay someone if you can pull these 2 files and email etc. Thank you