CM871 kickin my Butt

[Waterloo]

http://www.Teamviewer.com, it is a program to allow other folks to access your desktop to set up programs and or fix a computer, etc... Many of us use it here, especially when dealing with Insite.

You start teamviewer, it gives you a code, you send that code to the person on the other computer in say Hong Kong or down the street. They use that "Teamviewer" code to access your computer to make the fix. Go to the link and download the free version and hopefully that will allow you to get this computer of yours up and running.