issues with nexiq connecting to insite

[shawnisx15]

hi yall,

i have a cheap chinese nexiq link 2 bluetooth adapter that im trying to connecting to cummins insite.
the adapter is connecting to the nexiq device tester app and runs well showing connected status
but does not connect to insite
insite says error code 5202, which means your computer cannot talk to your data link adapter
so insite not connecting but does connect to the nexiq device tester app
the power light and and data transfer light is on when running the nexiq device tester .
i will try to install manually or maybe use another driver

does anyone have any knowledge of this or tips on what to do?
thank you in advance