issues with nexiq connecting to insite

[APC]

(07-29-2026 )shawnisx15 Wrote:  INSITE Pro 9.1 (2025) with Zappits and Fleet Counts

I have a 2011 build isx 15 Cummins cm2250 in a 2012 cascadia

the version of insite you're using should work perfectly fine...

the datalink adapter you got though, not so much...

The 1st generation nexiq was pretty awful to begin with... the Chinese versions are even more awful, and rarely work or hold a steady/reliable connection in order for insite to communicate properly. worth a shot checking all your protocols, J1708 looks like it works in your photo, make sure J1939 Chan-1 does as well in device tester, and make sure insite is configured to communicate with "USB-Link", not USB-Link 2 or 3, and make sure its set to "auto-detect" instead of J1708/J1939...

if it still wont work, best bet is to either spend the 800 or so dollars on a geniune nexiq if its something you use every day... or if you dont wanna break the bank and only need it every once in a while, get yourself a chinese INLINE 6 off amazon or ebay for $200 and call it a day.